Customer survey

Keyboard with smiliesWe want you to be delighted with our services and would be very grateful if you could take a couple of minutes to complete this one-page survey to let us know your opinion.

Respondents will receive a £10 credit on their next purchase. All questions are optional and submissions may be anonymous.

Questions about your most recent experience

How did you hear about us?
Can't rememberPersonal recommendationOnline searchSocial mediaNetworking eventLeaflet or business cardOther or details

How quickly did we respond and complete recent tasks?
None yet completedVery slowlyQuite slowlyAverage speedQuite quicklyVery quickly

How well did we complete recent tasks?
None yet completedNot at all wellNot very wellAverage standardQuite wellVery well

Do you feel you had good value for money?
Nothing chargedVery poor valueQuite poor valueAverage valueQuite good valueVery good value

Questions about specific services used

Technical advice, training or consultancy
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

Computer or phone maintenance (including repairs, upgrades, backups, email problems)
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

Website maintenance and development (including virus removal, hosting, backups, themes, eCommerce and CRM systems and email hosting)
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

General software development (including phone apps, Arduino and Raspberry Pi code)
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

Electronics development (including prototype manufacture)
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

Media conversion (digitising photos, audio or video)
Not usedVery dissatisfiedSlightly dissatisfiedNo opinionSlightly satisfiedVery satisfied

General comments

If you would like to leave a testimonial or have any clarifications or suggestions for improvement we would love to hear them.

I am happy for my comments to be used as a testimonial

Your name (optional but necessary for credit note)

Your email address (optional but necessary for credit note)

Thank you - your comments are very helpful. If you would like to be  even more helpful you can review us on Google and Facebook.